TRACK YOUR PACKAGE
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from Your Account.
Orders are shipped via UPS & Purolator and other carriers to all provinces across Canada
Standard 5-7 business day shipping rates are a flat rate. Express shipping rates are based on your location, the shipping method you selected and the total weight of your order.
Some circumstances may result in delayed shipping or delivery:
Credit card payment issue
Incorrect shipping addresses
Orders held because items are out of stock
UPS or other carrier circumstances (severe weather, etc.)
What if you are not home?
The delivery driver will use their discretion as to whether they will require a signature or if they will leave the package at the door, with a building manager, or with a neighbor. If the delivery driver does determine that he needs a signature, then he will make several attempts to secure one.
SHIPPING TO P.O. BOXES, APO/FPO AND INTERNATIONAL ADDRESSES
Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses are not currently available as a standard option. Please call or e-mail for the status and charges for your specific location.